Printing FAQs
Got questions? We’ve got answers.
Getting Started
How do I submit my print file?
You can easily submit your print-ready file directly through our website during the order process. We recommend a high-resolution PDF for the best results, as this format preserves your design, fonts, and layout.
What is a digital proof?
A digital proof is a final preview of your artwork that we send you before printing begins. It’s your chance to review the layout, text, and overall design. Once you approve the proof, we'll begin printing.
What is "bleed" and why do I need it?
Bleed is a small margin of extra design that extends beyond the final cut line of your product. You need to include it to ensure that your design prints all the way to the edge of the paper, preventing any small white borders from appearing after the product is trimmed.
What file formats do you accept for my design?
We prefer a high-quality PDF file because it securely holds all of your design elements, including fonts, images, and layout, in a single file. We can also work with most professional design program files (such as those from Adobe Illustrator, Photoshop, or InDesign). If you are submitting one of these files, please make sure to include all of the linked or attached images and fonts in a single folder to prevent any errors.
Why do we prefer PDF files?
We prefer a high-resolution PDF because it's the industry standard for print-ready artwork. It's the best way to ensure your design looks exactly as you intended, as it securely packages all fonts, images, and layouts into a single file. This prevents your artwork from changing when it's opened on a different computer. A PDF can also hold all the crucial information needed for a professional print job, such as bleed, crop marks, and color profiles.
Prepare Your Files
What resolution should my images be?
For high-quality printing, your images should have a minimum resolution of 300 DPI (dots per inch). This ensures your photos and graphics look sharp and clear. Images from the web are typically 72 DPI and will appear blurry or pixelated when printed.
Why is it important to use CMYK instead of RGB for my print files?
The difference between CMYK and RGB colors is a crucial consideration for printing. RGB (Red, Green, Blue) is a color model for screens, creating vibrant colors by mixing light. In contrast, CMYK (Cyan, Magenta, Yellow, Black) is the color model for printing, creating colors by mixing inks. Since the range of colors from light is much wider than from ink, a design created in RGB will often look different—and sometimes duller—when printed. To get the most accurate and consistent colors on your final product, you should always design your artwork in CMYK.
How do I attach multiple project files to my order?
The easiest and most reliable way to attach multiple project files to your order is to put them all into a single zipped folder. This prevents any files from being lost or separated during the upload process. To ensure a seamless print job, your zipped folder should always include your final, print-ready PDF, the original design file from your software, and all the linked images and fonts used in your artwork. Once the folder is complete, simply attach it to your order.
What if I need something printed that isn't a listed format?
Don't worry! We understand that not every project fits into a standard format. Our website showcases our most popular products, but our printing capabilities extend far beyond what you see listed. If you have a unique project in mind, please contact us. We'd love to discuss your specific needs and help bring your idea to life.
